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Downloads

The space for distributing files inside the community: a spreadsheet, an e-book, a PDF, a document or a ZIP with everything together. It works in two ways: as a repository, with several items and one or more files in each, or as a single file that opens directly. Each item has a title, description, cover and category. Files are kept in private storage, and every download uses a link that lasts a few minutes.

Files to download

A consultancy with a client community

The team uploads the planning spreadsheet and the contract template to a subscribers-only space, and sells the methodology e-book at a one-off price. Whoever bought it finds everything under “My downloads”, and the team sees how many times each file was downloaded.

Repository or single file
In the repository, each item gathers as many files as you like, organized in the categories you define. In single-file mode, the space holds one item with one file, which opens directly; changing the file means replacing it.
Free or for sale
Every item is born with a linked product, free and in draft. To sell, you set the price under “Price and sale” and publish; the product can also be included in a subscription plan.
Who uploads and who downloads
By default only the team uploads. Owners and admins can open uploads to members, with optional approval before publishing. Anyone who can see the space downloads what is free; what has a price needs a purchase or a plan that includes it.
Only what is safe, and the count
Images, spreadsheets, PDFs, documents and ZIPs, up to 200 MB per file. The system checks the file’s contents, not just its extension, and rejects executables. The team sees how many downloads each file has had, and members find what they can download under “My downloads”.

What the space does

  • Repository or single file
  • Several files per item, ZIP included
  • Free or for sale as a product
  • The team uploads; members too, if you open it
  • Up to 200 MB per file
  • Download counter for the team

Visibility

Like every space, this one is public, members only or subscribers only — the choice is per space, and the space is the authority on what can be reached from it.

Where this module shows up

Companies with a customer community

Answer once. It stays answered for every customer.

Support stops answering the same question every week: the answer becomes part of the archive, with search and a fixed address. Open spaces serve as a shop window for people who aren’t customers yet; spaces per account or per plan stay closed, with who can see them set in each one.

See the full case

Associations and professional bodies

Annual dues members feel all twelve months

Annual dues stop being a charge with nothing visible in return: members get technical content, an events calendar and a channel between peers. Access turns on and off along with payment, with no manual tracking.

See the full case

We are inviting the first communities.

Memberfy is in closed beta, so access is by request. Tell us what you want to build: we reply, set it up with you and stay close afterward.

Request access